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WELLSTAQ · FOUNDING ACCESS

Clear answers for your next business.

Build your brand with a clear view of the platform, your program scope and the next step.

CLEAR ANSWERS

Know what
you’re building.

One platform. A clear launch scope. The details before you commit.

What do doctor consultations cost?

Standard initial visits are $20 for weight loss, dermatology, hair loss, erectile dysfunction, enclomiphene, longevity/wellness and urgent care. Extended visits are $30. Women’s hormone care is $30 for a standard visit, $20 for follow-up and $40 for extended care, plus $5 per patient under management each quarter. These are separate service charges, not part of the platform subscription. See the full schedule on our Pricing page.

Who gets the $497/month rate and founder build prices?

Only the first 100 paid founding members. The same 100 members qualify for the $497/month platform rate for life and founder pricing on optional websites, native apps, bundles, app maintenance and other founder-priced add-ons. Builds and add-ons are separate purchases. After the 100th paid membership, these prices close to new members. Joining the waitlist does not reserve a paid membership.

Is there a platform setup fee?

No. Wellstaq charges $0 for platform setup. Standard platform configuration is included in your membership. Optional custom websites, native apps, custom development and managed LegitScript support have their own agreed scope and pricing. Testing, clinical care and product purchases follow their applicable service schedules.

Does Wellstaq make money on prescriptions or doctor consultations?

No. Wellstaq passes 503A pharmacy prescription rates and doctor consultation rates directly to you. We add no markup, take no margin, and keep no share of either charge. Platform fees and pharmacy, clinical, shipping, payment-processing and other applicable costs remain separate. This policy does not change independent prescribing decisions or guarantee your brand’s earnings.

What does the founding platform include?

Your brand’s portal, brand and domain configuration, intake, supported messaging, business workspace, offer configuration, standard setup and platform support. It also includes access to white-label blood testing, Quest and Labcorp access, supported in-person and at-home testing, an independent licensed physician network, physician-led programs, pharmacy connections and branded memberships. Included access to an MD supplement brand, with subscriptions sold through our API. Core services are configured for your approved launch scope.

How are my customer pricing and earnings determined?

You configure customer pricing within your agreed business and service arrangements. Wellstaq passes 503A pharmacy prescription rates and doctor consultation rates directly to you. We add no markup, take no margin, and keep no share of either charge. That does not remove clinical, pharmacy, product, testing, payment-processing or operating costs. Before enrollment, confirm the applicable service-cost schedule, who collects customer payments, and how any amount payable to your brand is settled. No universal margin, revenue share or right to mark up clinical or prescription charges is promised. Revenue is not profit.

Review service costs and consultation rates

What costs extra?

Included access to an MD supplement brand, with subscriptions sold through our API. Product, fulfillment and shipping costs follow your agreed terms. Tests, collection services, clinical consultations, medications, supplements, shipping, payment processing and other usage-based services are charged separately. Optional website and native-app builds also cost extra. We define your service costs and responsibilities before launch.

Review service costs and consultation rates

How do Quest, Labcorp and at-home testing work?

WellStaq connects your branded testing offer with Quest Diagnostics and Labcorp access, plus in-person and at-home testing options. Availability depends on the test and location. Customers receive ordering instructions and a clear view of costs before they proceed.

How does the physician network work?

Clinical access is configured for your approved programs and locations, with async and video pathways where supported. Independent clinicians review intake, evaluate patients, review labs and decide appropriate treatment and follow-up. State, program and patient needs determine availability and visit format. The platform subscription does not include consultation charges.

Which programs can I build around?

Early-access launch categories include weight management, dermatology, hair loss, sexual health, men’s hormone-related care, women’s hormone care, longevity and wellness, non-emergency urgent care, and lab consultations. Your approved services and state availability are confirmed before launch. TRT is coming January 2027 and is not part of the current launch.

Can I promote supplements and offer my own memberships?

Included access to an MD supplement brand, with subscriptions sold through our API. Products, availability, fulfillment and commercial terms are confirmed for launch. You can also configure your own memberships around defined testing, care access or ongoing support. Clearly show what is included and what customers purchase separately.

What does white-label mean for my business?

Customers see your brand, domain and member experience. Your team manages your offers and nonclinical business operations in the workspace. WellStaq provides the platform and connects the supported services. Independent licensed clinicians remain responsible for medical decisions, and licensed pharmacies dispense medications.

How do customers receive results and clinical guidance?

The supported testing workflow connects ordering, collection instructions and results access. Clinical review or interpretation follows the pathway configured for the test and program. Results access does not mean every test includes a physician consultation; inclusions and separate charges are disclosed before purchase.

How are prescriptions and pharmacy fulfillment handled?

An independent clinician decides whether prescribing is appropriate. WellStaq selects and contracts with licensed pharmacies for supported programs; the pharmacy accepts and dispenses eligible prescriptions. Medication availability, fulfillment, shipping and costs are confirmed for each program. Payment does not guarantee a prescription.

Can I use any pharmacy I choose?

The pharmacy connections offered through WellStaq use pharmacies selected and contracted by WellStaq. We confirm the pharmacy arrangement for your program during onboarding; unrestricted bring-your-own-pharmacy access is not part of the offer. A 503A pharmacy can apply for API partnership at wellstaq.com/pharmacy-partners/. Each application requires review and an agreed integration scope.

Are all programs and visit types available in every state?

No. A network’s geographic reach does not mean every program, medication, test or visit format is available to every patient. Availability follows state requirements, clinical judgment, the program and the service location.

Do I need to be a physician to use WellStaq?

You may operate the brand and agreed nonclinical business services. Independent licensed clinicians deliver medical care. The requirements for your business depend on its entity, location and proposed services; your brand does not control medical decisions.

Can WellStaq work with my existing website?

Supported launch paths include a hosted experience, Shopify or WooCommerce connections, and API or webhook workflows where available. We confirm the specific connection and configuration in your launch scope. Standard configuration is included; a new custom website is an optional project with its own agreed scope.

Are native iPhone and Android apps included?

Native iPhone and Android apps are optional custom builds, available on their own or alongside a custom website. They are not included in platform membership. Proposed builds cover one brand, and deliverables, acceptance, ownership, updates and third-party account costs are set out in the project scope.

How many brands are included?

One brand per membership, with its own brand identity, domain, portal, intake, supported messaging and configured offers. Service costs and optional builds are separate.

Does joining the waitlist activate services?

No. Joining gets you launch updates and an invitation when founding enrollment opens. Services activate only after enrollment, scope and cost confirmation, agreements, setup and validation. Joining is free and does not reserve a membership.

What happens after I join the waitlist?

You’ll receive a welcome email, launch updates and an invitation when founding enrollment opens. Before paid enrollment, we confirm your scope, services, costs and agreement.

Is the founding rate a lifetime price?

Yes. Your platform price is $497/month, locked in for life. That saves $2,503/month or $30,036 over 12 paid months—83.4% off the planned standard platform price of $3,000/month. Founding access is limited to the first 100 founding members only. Service costs and optional website/app builds are additional; joining the waitlist does not reserve a founding membership.

How should I estimate what my business keeps?

Start with revenue actually payable to your business. Subtract clinical, testing, pharmacy, product, collection, shipping, payment-processing and other variable costs, then platform fees, acquisition and operating expenses. Use your confirmed quotes and terms; neither customer collections nor contribution before fixed costs is net profit.

Which compounded medications are available?

Specific formulations, pharmacy availability and costs are confirmed for each program. Compounded medications are not FDA-approved and require appropriate patient-specific prescribing. No public medication catalog or guaranteed prescription is offered here.

What do follow-ups cost for weight loss and enclomiphene care?

Standard follow-up visits are $20, or $50 when follow-up is every 90 days. Extended care is $30 for the first visit and $30 for follow-up, or $80 when follow-up is every 90 days. The approved program and clinical needs determine the visit type and cadence.

What do lab consultation and interpretation cost?

Lab consultation is $10 per consultation. Lab interpretation is $20 per interpretation. These are separate professional services; blood tests, collection and shipping are additional. Confirm which services your pathway requires.

Does Wellstaq take a cut of prescriptions or doctor consultations?

No. Wellstaq passes 503A pharmacy prescription rates and doctor consultation rates directly to you. We add no markup, take no margin, and keep no share of either charge. Platform fees and applicable pharmacy, clinical, shipping and processing charges remain separate. Your brand’s compensation follows its agreed commercial arrangement.

Who provides care, and how do I confirm physician qualifications?

Independent licensed clinicians provide medical care. Before launch, confirm the treating providers’ credentials and applicable licensure for the contracted programs and locations. Wellstaq provides platform and business infrastructure; it does not make medical decisions or guarantee a prescription.

Do infrastructure credentials certify my whole business?

No. Any provider assessment or certification applies only to its named entity and documented systems, services and period. Review current evidence for your setup. Your brand remains responsible for its own data handling, permissions, notices and applicable agreements. Wellstaq does not claim blanket certification for your business.

Does a clinical partner’s certification cover my domain?

No. A partner holding certification, participating in an enterprise certification program and your domain obtaining certification are separate facts. Each additional root domain needs its own certification where applicable, even if multiple domains share an application. Confirm your business model’s eligibility and domain requirements directly with LegitScript. No approval, advertising eligibility or timeline is guaranteed.

How long does custom website and native app development take?

Custom website design + development: around 4–6 weeks. Branded native iPhone + Android apps: around 8–12 weeks. Website + native apps together: around 8–12 weeks, developed in parallel. Projects can take less time with prompt, ongoing client feedback. Estimates start at project kickoff with the agreed scope and required materials in place. App-store review and LegitScript certification follow separate approval timelines.

Is LegitScript support optional or included in my plan?

The managed service is optional and is not included in platform, website-only or app-only plans. You can also apply directly to LegitScript. Managed LegitScript Application is a standalone proposed $6,500 first-year service per root domain. You can select it with any build option or use your existing website. It includes application coordination, application fees, expedited processing and first-year certification fees, subject to approval. Final pricing and scope are confirmed before booking.

What is Business in a Box?

A coordinated custom website and native-app project, with supported customer journeys and optional managed LegitScript application support. Design, deliverables and setup are tailored to your agreed scope. Join the waitlist to explore the right build for your business. Certification and app-store approval remain separate decisions.

How quickly can expedited certification review begin?

Expedited LegitScript review can begin in as little as 2 business days after your application successfully completes screening. This is the start of review, not a promised certification date. Our clinical partner estimates approximately 2–3 weeks for certification depending on application readiness and documentation; preparation may add time. LegitScript determines approval and timing and does not guarantee completion within that estimate. Expedited processing is included in the proposed managed application package.

What does certification renewal cost?

Current third-party renewal is $2,150 per domain annually, separate from your platform subscription. Any renewal-management service is separately scoped and quoted. Future third-party fee changes are confirmed before renewal.

Does one certification cover all my brands?

Certification is specific to the root domain. Each additional root domain needing certification has its own application and renewal costs. Each membership covers one brand; certification costs are separate.

Does the managed application guarantee certification or advertising approval?

No. LegitScript determines eligibility, approval and timing. Expedited processing prioritizes the start of review. Advertising platforms and payment processors retain their own approval requirements. Website remediation and legal work are separately scoped.

What does the founding platform include?

One brand with white-label blood testing through Quest and Labcorp, supported collection options, a licensed physician network serving all 50 states and prescribing access through that network when clinically appropriate. Medication, program and state availability vary. Also included: branded memberships, MD-brand supplement subscriptions through our API, your white-label client portal and customer dashboard, a separate business administration dashboard, custom-domain configuration, intake, supported messaging and notifications, supported checkout and integration connections, standard configuration and platform support. Platform setup is $0. Service charges remain payable; services and connections are confirmed and validated before customer launch.

Which costs are separate from platform access?

Access to an MD supplement brand is included in your platform membership, so you can sell subscriptions through our API. Product, fulfillment and shipping costs are additional. Tests, collection services, consultations, medications, supplements, shipping, payment processing and other usage-based services are charged separately. Certification application support and certification fees are not included in the platform subscription. Website and app builds, maintenance, custom development, applicable third-party accounts and taxes have their own costs. Wellstaq app maintenance is $250/month and starts only once your app is live. No maintenance charges during the build. Before launch, review customer pricing, underlying service and product costs, and operating expenses to understand potential contribution.

Do I get Quest Diagnostics and Labcorp access?

Yes. Quest Diagnostics and Labcorp access is part of the white-label blood-testing offer. We confirm your available tests, ordering arrangement, collection locations, result delivery and costs during onboarding.

Can I offer in-person and at-home testing?

Yes. In-person and at-home testing options are part of the core offer, with availability depending on the test and location. Your branded testing journey connects test selection, ordering, collection instructions and results access. The available tests and separate testing and collection costs are confirmed before launch.

Where can my customers access clinical care?

Your available locations are confirmed for the contracted services before launch. A network’s reach does not mean every physician holds licenses everywhere or every treatment is available in every location. The patient’s state, program and eligibility determine the available care pathway. Each consultation is charged separately.

Can I build memberships under my brand?

Yes. Configure branded customer memberships and connected offers around testing, physician-led care and supplements. Define exactly what a member receives, what renews, and which purchases are separate. Repeat testing, follow-up care and refills follow clinical need and the supported arrangement. Memberships create repeat-purchase opportunities, not guaranteed revenue.

Can I set customer-facing prices?

You can configure customer-facing prices within your supported commercial arrangement. We confirm the services you can offer, applicable charges and settlement terms before launch. Compare customer revenue with testing, collection, clinical, product, fulfillment, processing and business costs to understand contribution. A customer payment is not the same as profit.

Where can customers see lab results?

Results belong in the authorized patient and clinical experience. Your branded web portal’s result-delivery pathway is configured and validated before launch. Optional native apps can include supported results features within their agreed build scope. Your nonclinical business workspace shows permitted operational status, not unrestricted clinical records. Clinical interpretation stays with qualified clinicians.

What is the difference between asynchronous and video care?

Asynchronous care lets a patient complete intake for a clinician to review without a live appointment. Video care is a real-time consultation. The program, patient’s state and clinical needs determine which pathway is appropriate. Supported messaging and follow-up are confirmed for the selected program; neither pathway guarantees a prescription.

Which physician-led programs can my brand offer?

The offer spans weight management, dermatology, hair loss, sexual health, men’s hormone-related care, women’s hormone care, longevity and wellness, urgent care, and lab consultation or interpretation. Your confirmed launch programs depend on state availability, clinical review and pharmacy readiness. TRT is coming January 2027 and is not currently available for launch.

How do prescriptions and pharmacy fulfillment work?

Independent clinicians evaluate each patient and decide whether treatment or a prescription is appropriate. When prescribed and accepted, orders route to a licensed pharmacy for dispensing and fulfillment. Wellstaq selects and contracts with pharmacies; individual brands do not receive unrestricted bring-your-own-pharmacy access. Available treatment options, costs, routing and fulfillment terms are confirmed before launch.

What supplement access is included?

Access to an MD supplement brand is included in your platform membership. You can sell subscriptions to the MD supplement brand through our API. Product purchases, fulfillment and commercial terms are confirmed before launch; included access does not include free inventory.

Can I use an existing website or commerce platform?

Yes. An existing website can connect to the branded platform where supported. Hosted, Shopify, WooCommerce, API, webhook and payment paths are reviewed for your setup and validated before activation. Standard configuration is included; custom development needs its own scope. Choose the proposed Custom Web Design package if you want a website built for you.

How many brands are included?

One brand per membership. Your brand has its own identity, domain, portal, intake, messaging and configured offers. Service costs and optional custom builds are separate.

Can you build native iPhone and Android apps for my brand?

Yes. Native app design and development are optional, separately scoped services. Explore branded member features, supported account access, testing and app-store submission assistance. Join the waitlist to discuss your intended experience. Apple and Google control app-store approval.

Can you design my website and app together?

Yes. We can shape your website and native apps around one identity and connected customer journey. Page layouts, copy, supported features and launch handoff follow your agreed project scope. Join the waitlist to explore a coordinated build.

Who qualifies for founding access?

The offer is limited to the first 100 founding members. Applications are reviewed for business fit and service requirements. Applying does not reserve a place or activate services. Eligibility and the full subscription terms are confirmed before enrollment and payment.

Why are founding members offered 83.4% off?

Start with no platform setup fee. Sell MD-brand supplement subscriptions through our API, with access included. Optional websites, native apps and LegitScript application support have separate pricing. One brand is $497/mo for the first 100 founding members only, locked in for life, versus the planned standard platform price of $3,000/mo, a $2,503/mo or $30,036 saving over 12 paid months. These are planned standard prices, not claims of prior sales at those prices.

What happens after I join the waitlist?

You’ll receive a welcome email, launch updates and an invitation when founding enrollment opens. Your selected plan stays with your waitlist entry. We confirm your launch scope, services, costs and agreement before payment.

What are the commitment and cancellation terms?

The $497/mo platform fee is locked in for life for the first 100 founding members only, versus planned regular $3,000/mo. Billing start, renewal, minimum commitments, cancellation and refund terms are provided in the final agreement for review before payment. A fixed launch date is not promised.

How does Wellstaq compare with Rimo and Telegra?

Wellstaq’s founding rate is the lowest disclosed starting monthly platform fee among these three offers. It provides core access to labs, physician-led care and memberships. Access to an MD supplement brand is included; product and usage costs follow the agreed arrangement. Competitor plan tiers, launch readiness, inclusions and service costs differ, so compare the full operating scope and costs for your business.